@import"https://fonts.googleapis.com/css2?family=Outfit:wght@300;400;500;600;700;800&family=Inter:wght@300;400;500;600;700&display=swap";:root{--primary-color: #0f4c75;--primary-dark: #1b262c;--primary-light: #3282b8;--secondary-color: #bbe1fa;--accent-color: #d4a373;--accent-hover: #b08968;--success-color: #10b981;--warning-color: #f59e0b;--error-color: #ef4444;--info-color: #3b82f6;--text-primary: #1e293b;--text-secondary: #475569;--text-light: #94a3b8;--text-on-dark: #f8fafc;--background-body: #f8fafc;--background-white: #ffffff;--background-glass: rgba(255, 255, 255, .8);--background-glass-dark: rgba(15, 23, 42, .8);--border-color: #e2e8f0;--border-light: #f1f5f9;--gradient-hero: linear-gradient(135deg, #0f4c75 0%, #3282b8 100%);--gradient-accent: linear-gradient(135deg, #d4a373 0%, #b08968 100%);--gradient-glass: linear-gradient(145deg, rgba(255, 255, 255, .6) 0%, rgba(255, 255, 255, .1) 100%);--gradient-primary: var(--gradient-hero);--shadow-sm: 0 1px 3px rgba(0, 0, 0, .12), 0 1px 2px rgba(0, 0, 0, .24);--shadow-md: 0 4px 6px -1px rgba(0, 0, 0, .1), 0 2px 4px -1px rgba(0, 0, 0, .06);--shadow-lg: 0 10px 15px -3px rgba(0, 0, 0, .1), 0 4px 6px -2px rgba(0, 0, 0, .05);--shadow-xl: 0 20px 25px -5px rgba(0, 0, 0, .1), 0 10px 10px -5px rgba(0, 0, 0, .04);--shadow-colored: 0 10px 25px -5px rgba(15, 76, 117, .25);--font-heading: "Outfit", sans-serif;--font-body: "Inter", sans-serif;--container-width: 1280px;--header-height: 80px;--radius-sm: .375rem;--radius-md: .5rem;--radius-lg: 1rem;--radius-xl: 1.5rem}*{margin:0;padding:0;box-sizing:border-box;-webkit-tap-highlight-color:transparent}body{margin:0;font-family:var(--font-body);font-size:16px;line-height:1.6;color:var(--text-primary);background-color:var(--background-body);-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale;overflow-x:hidden}h1,h2,h3,h4,h5,h6{font-family:var(--font-heading);color:var(--primary-dark);line-height:1.2;margin-bottom:1rem;font-weight:700}h1{font-size:3rem}h2{font-size:2.25rem}h3{font-size:1.5rem}p{margin-bottom:1rem;color:var(--text-secondary)}a{text-decoration:none;color:inherit;transition:color .2s ease}ul{list-style:none}img{max-width:100%;height:auto;display:block}.container{width:100%;max-width:var(--container-width);margin:0 auto;padding:0 1.5rem}.section{padding:5rem 0;position:relative}.section-title{text-align:center;margin-bottom:1rem;color:var(--primary-color);font-size:2.5rem}.section-subtitle{text-align:center;max-width:600px;margin:0 auto 3rem;font-size:1.125rem;color:var(--text-light)}.bg-light{background-color:var(--background-white)}.bg-gradient{background:var(--gradient-hero);color:var(--text-on-dark)}.btn{display:inline-flex;align-items:center;justify-content:center;padding:.75rem 1.5rem;font-family:var(--font-heading);font-weight:600;border-radius:var(--radius-md);transition:all .3s ease;border:none;cursor:pointer;font-size:1rem;letter-spacing:.5px}.btn-primary{background:var(--gradient-hero);color:#fff;box-shadow:0 4px 6px #0f4c7533}.btn-primary:hover{transform:translateY(-2px);box-shadow:0 8px 12px #0f4c754d}.btn-secondary{background-color:transparent;color:var(--primary-color);border:2px solid var(--primary-color)}.btn-secondary:hover{background-color:var(--primary-color);color:#fff}.btn-outline{background-color:transparent;color:#fff;border:2px solid white}.btn-outline:hover{background-color:#fff;color:var(--primary-color)}.card{background:var(--background-white);border-radius:var(--radius-lg);padding:2rem;box-shadow:var(--shadow-sm);transition:transform .3s ease,box-shadow .3s ease;border:1px solid var(--border-light)}.card:hover{transform:translateY(-5px);box-shadow:var(--shadow-colored)}.grid{display:grid;gap:2rem}.grid-2,.grid-3{grid-template-columns:repeat(auto-fit,minmax(300px,1fr))}.grid-4{grid-template-columns:repeat(auto-fit,minmax(250px,1fr))}@keyframes fadeIn{0%{opacity:0;transform:translateY(20px)}to{opacity:1;transform:translateY(0)}}.animate-fade-in{animation:fadeIn .6s ease-out forwards}input,select,textarea{width:100%;padding:.75rem 1rem;border:1px solid var(--border-color);border-radius:var(--radius-md);font-family:var(--font-body);font-size:1rem;color:var(--text-primary);background-color:var(--background-white);transition:border-color .2s}input::placeholder,textarea::placeholder{color:var(--text-light);opacity:1}input:focus,select:focus,textarea:focus{outline:none;border-color:var(--primary-light);box-shadow:0 0 0 3px #3282b81a}input:-webkit-autofill,input:-webkit-autofill:hover,input:-webkit-autofill:focus,input:-webkit-autofill:active{-webkit-text-fill-color:var(--text-primary)!important;-webkit-box-shadow:0 0 0 1000px var(--background-white) inset!important;box-shadow:0 0 0 1000px var(--background-white) inset!important;transition:background-color 5000s ease-in-out 0s}input:-moz-autofill,input:-moz-autofill-preview{color:var(--text-primary)!important;background-color:var(--background-white)!important}::-webkit-scrollbar{width:8px}::-webkit-scrollbar-track{background:transparent}::-webkit-scrollbar-thumb{background:var(--text-light);border-radius:4px}::-webkit-scrollbar-thumb:hover{background:var(--primary-light)}@media(max-width:768px){:root{--header-height: 60px}h1{font-size:2.25rem}h2{font-size:1.75rem}.section{padding:3rem 0}}.route-loader-overlay{position:fixed;top:0;left:0;right:0;z-index:10000;pointer-events:none}.route-loader-bar{width:100%;height:3px;background:#0f4c751a;overflow:hidden}.route-loader-progress{height:100%;background:linear-gradient(90deg,#0f4c75,#3282b8,#0f4c75);background-size:200% 100%;animation:routeProgress .8s ease-in-out}@keyframes routeProgress{0%{width:0%;background-position:0% 50%}50%{width:70%;background-position:100% 50%}to{width:100%;background-position:0% 50%}}.route-loader-spinner{position:fixed;top:20px;right:20px;background:#fff;padding:12px;border-radius:50%;box-shadow:0 4px 12px #00000026;animation:fadeInScale .2s ease}@keyframes fadeInScale{0%{opacity:0;transform:scale(.8)}to{opacity:1;transform:scale(1)}}@media(max-width:768px){.route-loader-spinner{top:15px;right:15px;padding:10px}}.agent-sidebar{width:280px;background:var(--primary-dark);border-right:1px solid rgba(255,255,255,.1);height:100vh;position:fixed;top:0;left:0;z-index:1000;display:flex;flex-direction:column;color:var(--text-on-dark);box-shadow:var(--shadow-xl)}.sidebar-header{padding:2rem;border-bottom:1px solid rgba(255,255,255,.1);background:#0003}.sidebar-header h2{font-size:1.5rem;color:var(--background-white);margin:0;font-weight:700;letter-spacing:-.5px;display:flex;align-items:center;gap:.5rem}.sidebar-header span{font-size:.75rem;color:var(--text-light);text-transform:uppercase;letter-spacing:1.5px;display:block;margin-top:.25rem}.sidebar-nav{flex:1;padding:1.5rem 0;overflow-y:auto}.nav-group{margin-bottom:2rem}.nav-group h3{padding:0 2rem;font-size:.7rem;color:var(--text-light);text-transform:uppercase;letter-spacing:1.5px;margin-bottom:.75rem;font-weight:600;opacity:.7}.nav-item{display:flex;align-items:center;padding:.875rem 2rem;color:var(--text-light);text-decoration:none;font-weight:500;transition:all .3s ease;border-left:3px solid transparent}.nav-item:hover{background:#ffffff0d;color:var(--background-white);padding-left:2.25rem}.nav-item.active{background:linear-gradient(90deg,rgba(255,255,255,.15) 0%,transparent 100%);color:var(--background-white);border-left-color:var(--primary-light);box-shadow:inset 4px 0 0 var(--primary-light)}.nav-item .icon{margin-right:1rem;font-size:1.25rem;width:24px;display:flex;justify-content:center;transition:transform .3s ease}.nav-item:hover .icon{transform:scale(1.1)}.nav-item.logout{color:var(--error-color);margin-top:auto}.nav-item.logout:hover{background:#ef44441a;color:var(--error-color)}.restricted-badge{background:#ef4444;color:#fff;font-size:.65rem;font-weight:800;width:16px;height:16px;border-radius:50%;display:flex;align-items:center;justify-content:center;margin-left:auto;box-shadow:0 0 10px #ef444480;animation:pulse 2s infinite}@keyframes pulse{0%{transform:scale(1)}50%{transform:scale(1.1)}to{transform:scale(1)}}.agent-topbar{height:80px;background:var(--background-white);display:flex;align-items:center;justify-content:space-between;padding:0 2.5rem;box-shadow:var(--shadow-sm);position:sticky;top:0;z-index:900}.sidebar-toggle-btn{display:none;background:none;border:none;font-size:1.5rem;cursor:pointer;color:var(--text-primary);padding:.5rem}@media(max-width:1024px){.agent-topbar{padding:0 1rem}.sidebar-toggle-btn{display:block}}.topbar-search{width:300px}.topbar-search input{width:100%;padding:.75rem 1.25rem;background:var(--background-body);border:none;border-radius:50px;font-size:.9rem}.topbar-search input:focus{background:var(--background-white);box-shadow:0 0 0 2px var(--primary-light)}.topbar-actions{display:flex;align-items:center;gap:1.5rem;margin-left:auto}.notification-wrapper{position:relative}.icon-btn{background:transparent;border:none;font-size:1.25rem;cursor:pointer;position:relative;padding:.5rem;border-radius:50%;transition:all .3s;color:var(--text-secondary)}.icon-btn:hover{background:var(--background-body);color:var(--primary-color)}.notification-badge{position:absolute;top:2px;right:2px;background:var(--error-color);color:#fff;font-size:.65rem;min-width:18px;height:18px;padding:0 4px;display:flex;align-items:center;justify-content:center;border-radius:50%;font-weight:700;border:2px solid var(--background-white);box-shadow:0 2px 4px #0000001a}.notification-dropdown{position:absolute;top:calc(100% + 15px);right:-60px;width:360px;background:#fff;border-radius:var(--radius-lg);box-shadow:0 10px 30px #0003;border:1px solid rgba(0,0,0,.05);z-index:1000;overflow:hidden;animation:slideUp .3s ease;transform-origin:top right}.notification-dropdown:before{content:"";position:absolute;top:-6px;right:70px;width:12px;height:12px;background:#fff;transform:rotate(45deg);border-top:1px solid rgba(0,0,0,.05);border-left:1px solid rgba(0,0,0,.05)}@keyframes slideUp{0%{opacity:0;transform:translateY(10px) scale(.95)}to{opacity:1;transform:translateY(0) scale(1)}}.dropdown-header{padding:1rem 1.25rem;border-bottom:1px solid var(--border-color);display:flex;align-items:center;justify-content:space-between}.dropdown-header h3{font-size:1rem;font-weight:700;color:var(--text-primary);margin:0}.mark-all-btn{background:transparent;border:none;color:var(--primary-color);font-size:.8rem;font-weight:600;cursor:pointer;padding:.25rem .5rem;border-radius:var(--radius-sm)}.mark-all-btn:hover{text-decoration:underline}.dropdown-content{max-height:400px;overflow-y:auto}.dropdown-empty{padding:3rem 1rem;text-align:center;color:var(--text-secondary);font-size:.9rem}.notification-item{padding:1rem 1.25rem;display:flex;gap:1rem;cursor:pointer;transition:all .2s;border-bottom:1px solid rgba(0,0,0,.05);position:relative;background-color:#fff;z-index:1}.notification-item:hover{background:#f8fafc}.notification-item.unread{background:rgba(var(--primary-rgb),.03)}.notification-icon{width:42px;height:42px;background:var(--background-body);border-radius:50%;display:flex;align-items:center;justify-content:center;font-size:1.25rem;flex-shrink:0}.notification-info{flex:1;min-width:0}.notification-title{font-weight:700;font-size:.9rem;color:#1e293b;margin:0 0 .25rem}.notification-message{font-size:.8rem;color:#475569;margin:0 0 .4rem;line-height:1.4;word-break:break-word}.notification-time{font-size:.75rem;color:var(--text-muted)}.unread-dot{width:8px;height:8px;background:var(--primary-color);border-radius:50%;position:absolute;top:1.25rem;right:1.25rem}.dropdown-footer{padding:.75rem;text-align:center;border-top:1px solid var(--border-color)}.view-all-btn{width:100%;padding:.5rem;background:transparent;border:none;color:var(--text-secondary);font-size:.85rem;font-weight:600;cursor:pointer;border-radius:var(--radius-sm)}.view-all-btn:hover{color:var(--primary-color);background:var(--background-body)}.user-profile{display:flex;align-items:center;gap:1rem;cursor:pointer;padding:.5rem;border-radius:var(--radius-md);transition:background .3s}.user-profile:hover{background:var(--background-body)}.user-info{text-align:right}.user-name{display:block;font-weight:700;color:var(--text-primary);font-size:.9rem}.user-role{display:block;font-size:.75rem;color:var(--text-secondary)}.user-avatar{width:40px;height:40px;background:var(--gradient-hero);color:#fff;border-radius:50%;display:flex;align-items:center;justify-content:center;font-weight:700;font-size:.9rem;box-shadow:var(--shadow-sm)}@media(max-width:480px){.notification-dropdown{width:280px;right:-60px}.topbar-actions{gap:.75rem}.user-info{display:none}.user-avatar{width:32px;height:32px;font-size:.8rem}}.agent-layout{display:flex;min-height:100vh;background-color:var(--background-body)}.agent-main{flex:1;margin-left:280px;display:flex;flex-direction:column;min-width:0}.agent-content{flex:1;padding:2.5rem;overflow-x:hidden}.kyc-banner{background:linear-gradient(135deg,#fffbeb,#fef3c7);border-left:4px solid #f59e0b;padding:1rem 2.5rem;display:flex;align-items:center;gap:1.5rem;box-shadow:0 2px 4px #0000000d}.banner-icon{font-size:1.5rem}.banner-content{color:#92400e;font-size:.95rem}.banner-content strong{color:#78350f;margin-right:.5rem}.kyc-link{display:inline-block;margin-left:1rem;background:#f59e0b;color:#fff;padding:.25rem .75rem;border-radius:4px;text-decoration:none;font-weight:600;font-size:.85rem;transition:background .2s}.kyc-link:hover{background:#d97706}@media(max-width:1024px){.agent-sidebar{transform:translate(-100%);transition:transform .3s ease;box-shadow:none}.agent-sidebar.open{transform:translate(0);box-shadow:0 0 20px #0000004d}.agent-main{margin-left:0;width:100%}.agent-content{padding:1rem}.kyc-banner{padding:.75rem 1rem;flex-direction:column;align-items:flex-start;gap:.5rem}.kyc-link{margin-left:0;margin-top:.5rem;display:block;text-align:center}}.sidebar-overlay{position:fixed;top:0;left:0;width:100%;height:100vh;background:#00000080;z-index:990;animation:fadeIn .3s ease}@keyframes fadeIn{0%{opacity:0}to{opacity:1}}.performance-grid-new{display:grid;grid-template-columns:repeat(auto-fit,minmax(300px,1fr));gap:1.5rem;margin-bottom:2rem}.maintenance-card{background:#fff;padding:1.5rem;border-radius:12px;box-shadow:0 4px 6px -1px #0000001a;display:flex;flex-direction:column;justify-content:space-between;transition:transform .2s,box-shadow .2s}.maintenance-card:hover{transform:translateY(-4px);box-shadow:0 10px 15px -3px #0000001a}.card-header{display:flex;justify-content:space-between;align-items:center;margin-bottom:1rem}.card-header h2{font-size:1.25rem;margin:0;font-weight:700}.count-badge{padding:.25rem .75rem;border-radius:999px;font-size:.85rem;font-weight:700}.count-badge.warning{background:#fef3c7;color:#92400e}.maintenance-card p{font-size:.95rem;color:#64748b;line-height:1.6;margin-bottom:1.5rem}.performers-list{margin-bottom:1rem}.performer-item{display:flex;align-items:center;padding:.75rem 0;border-bottom:1px solid #f1f5f9}.performer-item:last-child{border-bottom:none}.rank{font-weight:800;color:#94a3b8;margin-right:1rem;width:20px}.performer-info{flex:1}.performer-info strong{display:block;font-size:1rem;color:#1e293b}.performer-info small{font-size:.8rem;color:#64748b}.performer-stat 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1fr;gap:1.5rem}@media(max-width:1024px){.dashboard-grid{grid-template-columns:1fr}}.recent-activity-card{padding:0;overflow:hidden}.card-header{padding:1.5rem;border-bottom:1px solid var(--border-light);display:flex;justify-content:space-between;align-items:center}.card-header h2{font-size:1.25rem;margin:0}.btn-link{font-size:.9rem;color:var(--info-color);font-weight:600}.table-responsive{overflow-x:auto}.dashboard-table{width:100%;border-collapse:collapse}.dashboard-table th{text-align:left;padding:1rem 1.5rem;background:var(--background-body);font-weight:600;color:var(--text-secondary);font-size:.85rem;text-transform:uppercase;letter-spacing:.5px}.dashboard-table td{padding:1rem 1.5rem;border-bottom:1px solid var(--border-light);font-size:.95rem}.dashboard-table tr:last-child td{border-bottom:none}.font-medium{font-weight:500;color:var(--primary-color)}.status-badge{padding:.25rem .75rem;border-radius:50px;font-size:.75rem;font-weight:600;text-transform:uppercase}.status-badge.active{background:#10b9811a;color:var(--success-color)}.status-badge.pending{background:#f59e0b1a;color:var(--warning-color)}.status-badge.expired{background:#ef44441a;color:var(--error-color)}.quick-actions-card{padding:0}.action-grid{display:grid;grid-template-columns:1fr 1fr;gap:1px;background:var(--border-light)}.action-item{background:var(--background-white);padding:2rem;display:flex;flex-direction:column;align-items:center;justify-content:center;text-align:center;transition:background .3s;color:var(--text-primary);aspect-ratio:1}.action-item:hover{background:var(--background-body);color:var(--primary-color)}.table-container{background:#fff;border-radius:8px;box-shadow:0 4px 6px #0000000d;overflow:hidden}.data-table th,.data-table td{padding:1rem;text-align:left;border-bottom:1px solid #eee}.data-table th{background:#f8fafc;font-weight:600;color:#64748b}.customer-name-cell{display:flex;align-items:center;gap:10px;font-weight:500}.avatar-circle{width:32px;height:32px;background:#e0e7ff;color:#4f46e5;border-radius:50%;display:flex;align-items:center;justify-content:center;font-weight:700}.modal-overlay{position:fixed;inset:0;background:#00000080;display:flex;align-items:center;justify-content:center;z-index:1000}.modal-content{background:#fff;padding:2rem;border-radius:12px;width:100%;max-width:500px;box-shadow:0 20px 25px -5px #0000001a}.modal-header{display:flex;justify-content:space-between;align-items:center;margin-bottom:1.5rem}.modal-header h2{font-size:1.5rem;margin:0}.close-btn{background:none;border:none;font-size:1.5rem;cursor:pointer}.form-group{margin-bottom:1rem}.form-group label{display:block;margin-bottom:.5rem;font-weight:500;font-size:.9rem}.form-group input,.form-group select{width:100%;padding:.75rem;border:1px solid #cbd5e1;border-radius:6px;font-size:1rem}.action-buttons{display:flex;gap:8px}.btn-icon{border:none;background:none;cursor:pointer;font-size:1.1rem;padding:4px;border-radius:4px}.btn-icon:hover{background:#f1f5f9}.table-controls{margin-bottom:1rem}.search-input{width:100%;max-width:300px;padding:.75rem;border:1px solid #cbd5e1;border-radius:6px}.form-row.two-col{display:grid;grid-template-columns:1fr 1fr;gap:1rem}.modal-footer{display:flex;justify-content:flex-end;gap:1rem;margin-top:1.5rem}.btn-secondary{background:#64748b;color:#fff;border:none;padding:.75rem 1.5rem;border-radius:6px;cursor:pointer}.agent-code-display-card{background:linear-gradient(135deg,#1e3a8a,#3b82f6);border-radius:16px;padding:2rem;color:#fff;margin-bottom:2rem;box-shadow:0 10px 30px #3b82f64d}.code-header h3{font-size:1.25rem;font-weight:700;margin-bottom:.5rem}.code-header 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